FAQs

Yes! Online couple therapy is effective for many couples seeking to improve their relationship health. Research indicates that teletherapy can lead to positive outcomes comparable to in-person sessions. The convenience of remote sessions can help couples engage in therapy more consistently and reduce barriers such as travel time or scheduling conflicts.

Start with scheduling a free 15-minute consultation. This time allows space to talk about your goals, ask questions, and decide whether working with your therapist feels like a good fit. If so, next steps and scheduling details will be provided.

Fees vary based on the type of service and treatment needs. For detailed information about session rates and reimbursement, please visit the Fees & Reimbursement page.

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The Relationship Health Collective operates as an out-of-network provider, which means insurance is not billed directly. However, if your plan includes out-of-network (OON) benefits, you may be eligible for partial reimbursement for therapy sessions.

To simplify this process, clients receive free access to Reimbursify, a secure, user-friendly app that assists with submitting reimbursement claims to insurance providers. After each session, a superbill is provided through the client portal and can be uploaded directly in the app. If eligible, your insurance company reimburses you directly—at no cost to you.

Not sure if you have OON benefits? You can:

• Use Reimbursify’s benefits lookup tool

• Or call your insurance provider and ask:

  “Do I have out-of-network coverage for mental health services with a licensed therapist? What percentage is reimbursed, and what is my deductible?”

For additional questions or support with reimbursement, please reach out for assistance.

Sessions are generally scheduled on weekdays. Evening and weekend availability may be available for ongoing clients, depending on the therapeutic approach and scheduling availability.

No, all sessions are offered via secure, video-based therapy. This format allows for flexibility, privacy, and access to care nationwide.

Yes. Because sessions are held via teletherapy, partners can join from separate locations if needed, as long as both partners are located in a PSYPACT state or a state where the provider is authorized to practice. That said, we strongly recommend attending sessions from the same physical space whenever possible. Being in the same room can help with connection, communication, and the overall flow of the session.

Yes, we work with individuals as well as couples. We are trained in evidence-based approaches for both, and we often use relationship-focused interventions to support individual concerns such as anxiety, OCD, trauma, and reproductive or perinatal mood disorders.

The Relationship Health Collective provides inclusive, affirming care for couples of all identities, orientations, and relationship structures.

Across all of our couples services — including ongoing Couple Therapy, the Relationship Checkup, and Couple Therapy Intensives — we utilize evidence-based approaches such as Integrative Behavioral Couple Therapy (IBCT) and Cognitive Behavioral Couple Therapy (CBCT). These models help partners improve communication, strengthen emotional connection, and navigate challenges more effectively. We focus on helping couples understand their patterns, build empathy, and create lasting, meaningful change that supports both individual and relationship well-being.

Therapy is structured around each couple’s goals, which naturally influences the length and pacing of treatment. To learn more about the typical course of treatment, visit the individual service pages that best match your needs.

It’s common for one partner to feel hesitant about beginning couples therapy. We take time to understand each person’s perspective and move at a pace that feels comfortable for both partners. Our Relationship Checkup is often a helpful first step — a focused, two-session program that helps you identify strengths and growth areas in your relationship. Research shows that this brief intervention alone can foster meaningful improvements in relationship health, and many partners choose to continue with additional sessions after seeing how helpful the process can be.